Is It Possible For Sprint Customer Service To Be This Bad?

If you're living in the US, there's a good chance you're using a phone on one of the four major carriers: Verizon, AT&T, T-Mobile, and Sprint. I have been in and out the Sprint store, called any times, spoken to many different reps, have 2 tickets put in and never once has anyone got back to me on those tickets. Using my girlfriend's phone, I called Sprint, my carrier, and got routed to its service center in the Philippines.

Sprint does not care about their loyal customers. He claimed that even customers of other providers, such as AT&T, Verizon and Comcast, could see price cuts as those companies respond to the business moves of the new company. If you're looking for a less expensive option, Sprint has prepaid phone plans.

Hello, I've recently tried to upgrade my phone and am having an extremely hard time doing so. There was fraudulent activity on my account months ago and I had also resolved that issue MONTHS ago. Many of these carriers, such as MetroPCS, Boost Mobile and Cricket Wireless, are so-called mobile virtual network operators (MVNOs).

To make matters worse, a recent Consumer Reports survey named Sprint the worst customer service provider for the phone industry - for the second year in a row. It's a great idea for Sprint and T-Mobile shareholders, and it could even lead to better service for consumers.

We just switched to Sprint from AT & T. So far We have had extremely poor data speeds and phone quality. We like that Sprint doesn't have tiered unlimited plans; it just has the one option that includes everything. The service was by far the worse of any of the other mobile carriers that I have used (e.g., Cingular, now AT&T and Verizon).

Sprint Chief Executive Marcelo Claure told Reuters during a post-earnings call with reporters that customers will benefit from the stronger network of a combined Sprint and T-Mobile, and pricing will improve because of the network's increased capacity.

About a week later, I canceled service on BOTH Sprint Cell phones, and subsequently paid what I thought was going to be the final bill. I didn't realize that the sales rep had even started a new account in my name, meaning that I had been billed for two different phone numbers, one with Sprint, one with Nextel.

While Sprint Sprint's coverage is not as good as what you'd get from Verizon or AT&T , it has gotten much better in the last few years. I went to a store and talked with them about the problem, he stated that it was a common problem for the area, and they had lost many customers as of late.

There two worst things about Sprint were 1.) when they would do a shift change out of no where and I would lose my 6am-3pm shift and change to a 3pm-12am shift & 2.) when they would randomly fire 20-30 people all at one time in front of everyone. Postpaid plans start at $40 per month and run as much as $145 per month for a single line of service.

Newer models will be built to use the network the company is planning and unless you found something really exotic to use on Sprint a new model of your favorite phone will be built to work everywhere there is "new" T-Mobile service. Not only did Sprint let the survivors use those phones for free, but they also cancelled all of the overcharges that my wife and I, along with many other relief workers, had run up during the month of September.

I went ahead and purchased the phones and told them I would call back about the website issue because I had a headache trying to deal with accents and being on the phone for hours. I have read in the Huffington Post that Sprint deliberately treats customers poorly.